Install 2017.01

Help, problems, suggestions about Waterski Scoring software
htr
Posts: 6
Joined: Thu Aug 09, 2007 11:22 am
Location: Portugal

Install 2017.01

Post by htr »

Hello Manu,

I have downloaded the latest version of the software but it does not install it.
Under Win10 it (exe-file) never start after download. Any ideas?

Kind regards
Hannu
emmanuel
Site Admin
Posts: 276
Joined: Fri May 20, 2005 8:34 am
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Re: Install 2017.01

Post by emmanuel »

Hi Hannu,

Just tried to download and install on Windows 10 machine: I had no problem.

If you use Chrome, it may stop you from running some exes:

- Google Chrome is reporting the download as "malware". Site and all files have been checked and the downloaded setup is safe. Either download with another browser, or after downloading with Chrome, click on "show all downloads", then click on "Recover malicious file" under the downloaded setup.

or some other anti-virus could also prevent downloaded exes to be run.

Regards,
Emmanuel
Richard Crisp
Posts: 16
Joined: Sun Feb 21, 2010 5:52 am

Re: Install 2017.01

Post by Richard Crisp »

Hi Emmanuel,
I've downloaded 2017.01 an[url][url][/url][/url]d it isn't running well.

Messages such as
"List index out of bounds (0)
and
Path not found to file I've created.
No list of overall tables appear.

Help please.
emmanuel
Site Admin
Posts: 276
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Re: Install 2017.01

Post by emmanuel »

Hi Richard,

I just make a test and created a new competition file with version 2017.01a (latest).
Everything seems to work fine.

- was it by reading a file created with this version or an older version (though, it should work) ?
eventually, can you try to create a new file, and see if the same problem happens ?

- can you attach the .wsk scoring file were the problem happens, please ?

- Which OS do you use ? Windows 7 ? 8 ? 10 ?

- Did you save the file in a special drive, like OneDrive/GoogleDrive/DropBox drive ?

Emmanuel
emmanuel
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Posts: 276
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Re: Install 2017.01

Post by emmanuel »

You can also try to download the file again, and reinstall.
Do some problems already occur on installation ?

Emmanuel
Richard Crisp
Posts: 16
Joined: Sun Feb 21, 2010 5:52 am

Re: Install 2017.01

Post by Richard Crisp »

Hi Emmanuel,
I have downloaded the 2017 again and it looked like a normal download.
I've tried opening files and creating new ones and they all appear to behave the same.
Attachments
Capture.JPG
Capture.JPG (62.43 KiB) Viewed 56635 times
2017 Victorian Inter Club ResultsC.wsk
(14.87 KiB) Downloaded 2679 times
2017 Victorian Inter Club ResultsB.wsk
(14.87 KiB) Downloaded 2699 times
2017 Victorian Inter Club ResultsA.wsk
(14.87 KiB) Downloaded 2689 times
2017 Victorian Inter Club Results.wsk
(14.87 KiB) Downloaded 2771 times
emmanuel
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Posts: 276
Joined: Fri May 20, 2005 8:34 am
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Re: Install 2017.01

Post by emmanuel »

Ok,
Thanks for the better description, screen shot, and files:
it will help for debugging.

Regards,
Emmanuel
emmanuel
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Posts: 276
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Re: Install 2017.01

Post by emmanuel »

Richard,

I didn't find the problem.
As on your screen shot, it appears to be at the end of the competition assistant,
could you send to me a screen shot of each step in assistant, (after you filled up the form) to see how do you configure it.
Also, do you have the australian version installed (please, a screen shot of window in menu help, about).

Emmanuel
Richard Crisp
Posts: 16
Joined: Sun Feb 21, 2010 5:52 am

Re: Install 2017.01

Post by Richard Crisp »

Hi Emmanuel,
some more screen shots for you.
I am going to delete the installed system and start again.
I will let you know what happens,
Regards,
Richard
Attachments
Capture7.JPG
Capture7.JPG (65.59 KiB) Viewed 56628 times
Capture6 no overall tables.JPG
Capture6 no overall tables.JPG (64.47 KiB) Viewed 56628 times
Capture5.JPG
Capture5.JPG (69.84 KiB) Viewed 56628 times
Capture4.JPG
Capture4.JPG (74.89 KiB) Viewed 56628 times
Capture3.JPG
Capture3.JPG (92.53 KiB) Viewed 56628 times
Richard Crisp
Posts: 16
Joined: Sun Feb 21, 2010 5:52 am

Re: Install 2017.01

Post by Richard Crisp »

Hi Emmanuel,
I deleted the program then re-installed it.
The same issues re-appeared.
Regards,
Richard
emmanuel
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Posts: 276
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Re: Install 2017.01

Post by emmanuel »

Reply by private mail.

Emmanuel
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