Install 2017.01

Help, problems, suggestions about Waterski Scoring software
htr
Posts: 6
Joined: Thu Aug 09, 2007 11:22 am
Location: Portugal

Install 2017.01

Post by htr » Fri Mar 17, 2017 7:18 pm

Hello Manu,

I have downloaded the latest version of the software but it does not install it.
Under Win10 it (exe-file) never start after download. Any ideas?

Kind regards
Hannu

emmanuel
Site Admin
Posts: 220
Joined: Fri May 20, 2005 8:34 am
Contact:

Re: Install 2017.01

Post by emmanuel » Mon Mar 20, 2017 8:06 am

Hi Hannu,

Just tried to download and install on Windows 10 machine: I had no problem.

If you use Chrome, it may stop you from running some exes:

- Google Chrome is reporting the download as "malware". Site and all files have been checked and the downloaded setup is safe. Either download with another browser, or after downloading with Chrome, click on "show all downloads", then click on "Recover malicious file" under the downloaded setup.

or some other anti-virus could also prevent downloaded exes to be run.

Regards,
Emmanuel

Richard Crisp
Posts: 16
Joined: Sun Feb 21, 2010 5:52 am

Re: Install 2017.01

Post by Richard Crisp » Mon Apr 03, 2017 3:30 am

Hi Emmanuel,
I've downloaded 2017.01 an[url][url][/url][/url]d it isn't running well.

Messages such as
"List index out of bounds (0)
and
Path not found to file I've created.
No list of overall tables appear.

Help please.

emmanuel
Site Admin
Posts: 220
Joined: Fri May 20, 2005 8:34 am
Contact:

Re: Install 2017.01

Post by emmanuel » Mon Apr 03, 2017 6:38 am

Hi Richard,

I just make a test and created a new competition file with version 2017.01a (latest).
Everything seems to work fine.

- was it by reading a file created with this version or an older version (though, it should work) ?
eventually, can you try to create a new file, and see if the same problem happens ?

- can you attach the .wsk scoring file were the problem happens, please ?

- Which OS do you use ? Windows 7 ? 8 ? 10 ?

- Did you save the file in a special drive, like OneDrive/GoogleDrive/DropBox drive ?

Emmanuel

emmanuel
Site Admin
Posts: 220
Joined: Fri May 20, 2005 8:34 am
Contact:

Re: Install 2017.01

Post by emmanuel » Mon Apr 03, 2017 6:53 am

You can also try to download the file again, and reinstall.
Do some problems already occur on installation ?

Emmanuel

Richard Crisp
Posts: 16
Joined: Sun Feb 21, 2010 5:52 am

Re: Install 2017.01

Post by Richard Crisp » Mon Apr 03, 2017 7:58 am

Hi Emmanuel,
I have downloaded the 2017 again and it looked like a normal download.
I've tried opening files and creating new ones and they all appear to behave the same.
Attachments
Capture.JPG
Capture.JPG (62.43 KiB) Viewed 1294 times
2017 Victorian Inter Club ResultsC.wsk
(14.87 KiB) Downloaded 26 times
2017 Victorian Inter Club ResultsB.wsk
(14.87 KiB) Downloaded 27 times
2017 Victorian Inter Club ResultsA.wsk
(14.87 KiB) Downloaded 23 times
2017 Victorian Inter Club Results.wsk
(14.87 KiB) Downloaded 26 times

emmanuel
Site Admin
Posts: 220
Joined: Fri May 20, 2005 8:34 am
Contact:

Re: Install 2017.01

Post by emmanuel » Mon Apr 03, 2017 8:03 am

Ok,
Thanks for the better description, screen shot, and files:
it will help for debugging.

Regards,
Emmanuel

emmanuel
Site Admin
Posts: 220
Joined: Fri May 20, 2005 8:34 am
Contact:

Re: Install 2017.01

Post by emmanuel » Mon Apr 03, 2017 4:33 pm

Richard,

I didn't find the problem.
As on your screen shot, it appears to be at the end of the competition assistant,
could you send to me a screen shot of each step in assistant, (after you filled up the form) to see how do you configure it.
Also, do you have the australian version installed (please, a screen shot of window in menu help, about).

Emmanuel

Richard Crisp
Posts: 16
Joined: Sun Feb 21, 2010 5:52 am

Re: Install 2017.01

Post by Richard Crisp » Tue Apr 04, 2017 12:54 am

Hi Emmanuel,
some more screen shots for you.
I am going to delete the installed system and start again.
I will let you know what happens,
Regards,
Richard
Attachments
Capture7.JPG
Capture7.JPG (65.59 KiB) Viewed 1287 times
Capture6 no overall tables.JPG
Capture6 no overall tables.JPG (64.47 KiB) Viewed 1287 times
Capture5.JPG
Capture5.JPG (69.84 KiB) Viewed 1287 times
Capture4.JPG
Capture4.JPG (74.89 KiB) Viewed 1287 times
Capture3.JPG
Capture3.JPG (92.53 KiB) Viewed 1287 times

Richard Crisp
Posts: 16
Joined: Sun Feb 21, 2010 5:52 am

Re: Install 2017.01

Post by Richard Crisp » Tue Apr 04, 2017 1:11 am

Hi Emmanuel,
I deleted the program then re-installed it.
The same issues re-appeared.
Regards,
Richard

emmanuel
Site Admin
Posts: 220
Joined: Fri May 20, 2005 8:34 am
Contact:

Re: Install 2017.01

Post by emmanuel » Tue Apr 04, 2017 7:24 am

Reply by private mail.

Emmanuel

Post Reply